VerTechs Associates  Transportation Software Systems
Motor Freight Software for the Twenty First Century

Trucking software for small to medium sized trucking companies. Featuring billing,statements, aging, rating, manifesting, automated dispatch, interline accounting, EDI and WEB tracing, container freight station and air/ocean freight options

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Service Overview
One of our primary goals at VerTechs is to provide you, the customer, with the best service we possibly can. Our customers are comfortable knowing that they can always reach us and that we will respond as quickly as possible to whatever question or problem that might arise.

Support...
Customer support is generally handled by phone. Since our software is "turnkey", most of our customers are running the same version. Fixing problems and offering advice is often very straight forward.

When we can't handle the problem by talking on the phone, we can fix it efficiently by connecting to your computer system using a secure communications package such as "PC Anywhere" by Symantec or Microsoft's Remote Desktop using Terminal Services.

This is how we handle installation and training too.  It saves lots of time and expense.


Customer Services
Direct customer service is available Monday through Friday 8:30 to 5:00PM.

We employ  a 24 X 7 phone mail service that logs calls after hours.

We will make every effort to respond to your emergency calls should they arise. (weekends and holidays excluded)

Technical Support
Phone: (413) 253-7535
           : (413) 253-7553
Fax:   : (413) 253-7453

     
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